NEC SV9100

NEC SV9100


Effective communications is critical to business success. The UNIVERGE SV9100 allows businesses of any size to access advanced communications features that are usually reserved for large enterprises. Video and audio conferencing, messaging, directory, presence, contact centre and soft phones, all powered by a reliable rack stackable appliance. The UNIVERGE SV9100 provides the communications features Australian businesses demand.

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Panasonic IP-PBX KX-HTS824

Panasonic IP-PBX KX-HTS824


The KX-HTS824 is an advanced Hybrid IP-PBX for SOHO businesses. It has a capacity for up to 24 extensions to exactly meet the scale of SOHO businesses. Priced affordably while possessing all the necessary standard functions built-in. The KX-HTS824 is a SIP trunk ready system, and no external devices need to be purchased for IP usage.

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Another unique feature is the built-in router and Wi-Fi access point. The KX-HTS824 works as a voice processing platform and also as a network device. A full line-up of terminals is available for the KX-HTS824, enabling optimal communication for SOHO businesses. This system also achieves exclusive simplicity for setup and maintenance. Even for business trends such as BYOD (Bring Your Own Devices), the KX-HTS824 brings you a solution with built-in functionality.

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NEC SL2100

NEC SL2100


The SL2100 Communications System works at a number of levels: a cost-effective VoIP enabled phone system, an easily expanded solution with entry-level unified communications or a reliable TDM based PBX with excellent upgrade potential. Much of the technology is built-in – reducing the need for extra hardware, licensing and maintenance, all contributing to a sharp price point and low running costs.

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These features enable the user to meet the demands of today’s business including mobility, security, connectivity and ensuring customer service levels are kept at a premium. As a premises-based system – the SL2100 provides reliability and value.

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VOIP

VOIP


3CX open standard Windows-based IP PBX that replaces traditional proprietary hardware PBX whilst providing enterprise-style features at a fraction of the cost. 3CX Phone System supports popular SIP phones, VoIP providers and traditional PSTN lines. The web-based management console makes it easy to configure, eliminating the need to hire expensive telecom consultants.

3CX Phone System allows you to see the presence of your colleagues and their status – whether they’re in or out of the office. You can also easily set up conference calls with your clients, and you have access to the company phone book.

3CX Phone System is available in several editions based on the number of simultaneous calls (internal & external) your company makes. Upgrades are activated instantly with a license key – there’s no need to reinstall 3CX Phone System

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NEC SL1000

NEC SL1000


A smart communication server – An office communication in a box. SL1000 is an intelligent cost-effective telecommunication system that is equipped with capability to adapt functions for immediate and emerging business needs. Specifically designed with the needs of small business in mind, the SL Series wide range of intuitive features can be tailored to an individual’s role making your employees more reachable and more responsive regardless of their location.

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SL1000 is equipped with rich Built-in functions that improve the employees’ communication environment, contributing to save the Total Cost of Ownership. SL1000 provides Hybrid ports, realizing seamless integration of multiline terminal, single line telephones, facsimiles, and more without complex settings.

Increase efficiency by fully utilizing features such as, Conference, Automated Attendant, Call Forwarding and more, in the system for a productive office communication environment.

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Mitel MiVoice MX One

Mitel MiVoice MX One


MiVoice MX-ONE delivers feature-rich unified communications and collaboration,as well as contact center capabilities that enable faster and more effective business communications. By integrating voice, video and data with mobility, enterprises will benefit from increased productivity, particularly for users on the move inside and outside the office.

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KEY BENEFITS

  • FLEXIBLE WITH UNPARALLELED SCALABILITY
    The MiVoice MX-ONE offers unparalleled scalability options. The system can be deployed as centralized or distributed, covering segments from 500 to 100,000+ users.
  • FUTURE-READY BASED ON THE LATEST TECHNOLOGY
    Designed on state-of-the-art technology, MiVoice MX-ONE provides complete and robust communications solution today, while offering a solid path toward digital transformation.
  • LOW TCO
    MiVoice MX-ONE offers reduced IT implementation and operational costs through an efficient single-point-of-entry management suite, combined with a streamlined licensing and pricing structure to help customers benefit from Mitel’s evergreen migration strategy.
  • OPEN AND STANDARDS-BASED FOR SIMPLE SYSTEM INTEGRATION
    The MiVoice MX-ONE provides strong integration with third party products and future cloud-based applications. The complete solution delivers real business value by providing a seamless operational and user experience for on-site and hybrid-cloud environments.

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MITEL Aastra MX-One Call Center

MITEL  Aastra MX-One Call Center


The most successful enterprises are the ones that best understand and serve their customers. In today’s complex business environments customers have options. It is not sufficient for just one or two functional areas to be responsible for the customer experience. From customer care to sales and marketing and all across other departments, organizations must become even more customer centric. Customer interactions, business processes and measurements must be analyzed and integrated to the business execution model. Aastra BluStar offers best-in class intelligent interaction and communication and unrivalled customer care service across all media. So much more than just a contact center, BluStar is an all-in-one, powerful and flexible platform.

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MITEL Aastra Dialog 4000 Digital Telephones

MITEL  Aastra Dialog 4000 Digital Telephones


Aastra Dialog 4000 digital telephones combine excel­lent sound quality and outstanding features with superior ergonomics. Users also benefit from built-in acoustic shock protection and hearing-impaired sup­port. Dialog phones are highly appreciated in everyday use because of their excellent quality and multiple functions. Environmentally sound design has been a cornerstone in developing the Dialog 4000. All phones support software downloading for remote upgrades and easy mainte­nance. The Dialog 4000 generation of telephones leads the way into the future for enterprise communications.

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MITEL Aastra Business Phone Call Center

MITEL  Aastra Business Phone Call Center


The base of the system is Automatic Call Distribution (ACD), which is included in the core of BusinessPhone. This ensures that calls are directed to the most appropriate call-handling group – accounts department, sales order team, warehouse – giving callers a sense of efficiency, and making the communication process more effective.

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One of the building blocks in the system is the BusinessPhone Call Center Supervisor (CCS), an information system for the BusinessPhone Call Center solution. It provides management and staff with information on the performance of the call-center both in real-time and through detailed historical reports. This information is vital for fine-tuning the day-to-day operation of the call-center and for long-term planning.

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Panasonic NS300

Panasonic NS300


The Panasonic KX-NS300 Smart Hybrid PBX is a cost effective legacy and IP communication system for small and medium sized companies that can be flexibly configured and expanded according to your needs.

The KX-NS300 has advanced features and starts from 6 analogue trunks and 18 extensions, up to 288 extensions with an Expansion Unit. The KX-NS300 is also a unified communication system which has rich IP features such as mobile linking, integrated voice mail and e-mail, instant messaging (chat), and presence information.

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It can also use built-in applications, such as a call centre solution, mobile solution, and voice mail system, to provide more efficient work and increased customer satisfaction. The ability to use the existing phone and IP Network lets you configure a cost effective system that meets your needs.

The KX-NS300 is expandable with optional cards and expansion cabinets KX-NS520 (up to 3 cabinets).You do not need to discard the KX-NS300 to increase capacity in the future. The KX-NS300 includes an advanced call routing function for small to medium size call centre. This function can be used without an external CTI server. It enables you to provide voice guidance for customers, automatically record conversations , make ACD reports , and use NAS (Network Attached Storage). So, you can use these functions to understand problems or opportunities relating to customer service.

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When looking for an IP PBX solution, choose a technology partner that can deliver your company a full portfolio of products that reliably and cost-effectively support a wide range IP-PBX solutions.

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